Terms and Conditions

Last updated: January 12, 2026

These Terms and Conditions govern your use of the platform, operated by ALTIRA S.R.L. (“Altira”, “we”, “us”, or “our”). By accessing our website, purchasing a course, or submitting a translation request, you agree to be bound by these terms.

1. Company Information

ALTIRA S.R.L.
Via Marcello Soleri, 16 – Roma, Italia
VAT: IT18332481003
Email: office@altira.it

2. Services Offered

We provide:

  • Online courses for creators, brands, and agencies
  • Translation services between English and Italian
  • Digital resources and learning paths

All services are delivered digitally and may include video lessons, downloadable materials, and access to community support.

3. User Responsibilities

By using our platform, you agree to:

  • Provide accurate and lawful content for translation or learning
  • Use the platform only for legal and respectful purposes
  • Not copy, resell, or distribute our content without written permission
  • Not attempt to reverse-engineer, interfere with, or misuse the platform

4. Payments

  • All prices are listed in EUR and include VAT unless otherwise stated
  • Payment must be completed before service delivery unless otherwise agreed
  • We accept bank transfer and (soon) credit card payments
  • Invoices are issued electronically upon order confirmation

5. Subscriptions

  • Subscription plans (Basic, Professional) renew monthly unless canceled
  • You may cancel or change your plan at any time via your account dashboard
  • Access to content ends when the subscription is terminated

6. Revisions and Refunds

  • We offer free revisions for translation services and course access issues
  • Refunds are available under specific conditions—see our Refund Policy
  • Requests must be submitted within 30 calendar days of service delivery

7. Intellectual Property

All content on the platform—including courses, templates, translations, and branding—is our intellectual property or its licensors. Unauthorized use is strictly prohibited.

8. Privacy and Data Protection

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Italian law. For details, see our Privacy Policy.

9. Limitation of Liability

Our platform is provided “as is.” We are not liable for:

  • Indirect or consequential damages
  • Loss of business, revenue, or data
  • Issues arising from third-party services or technical failures

We reserve the right to refuse service if content violates our policies or applicable laws.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of Italy. Any disputes shall be subject to the exclusive jurisdiction of the courts of Rome, Italy.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of the platform constitutes acceptance of the revised terms.

12. Contact

For questions regarding these Terms, please contact:

ALTIRA S.R.L.
Via Marcello Soleri, 16 – Rome, Italy
VAT: IT18332481003
Email: office@altira.it

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